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Robust Call Distribution

Customizable Reporting

Telephony Integrated Apps

MCube provides a simple and intuitive administration UI that gives you complete control over the incoming call management experience for your company. The MCube Admin Panel is web-based that allows you to manage the incoming call and integrated productivity applications from anywhere; from home, in a hotel room, or at café coffee day.

Detailed Reporting

The most important facet to business today is measuring performance. MCube cloud telephony system analytics provides advanced logging and reporting capabilities that make it easy to understand all incoming calls into your business. Whether you have simple business helpline need, or want to measure response from your campaigns, or want to measure how your incoming leads are managed and assigned, or want to measure effectiveness of your support: MCube reports provide the data you need to ensure you company is running as you expect.

Powerful Tools

MCube administration features provide tools to help you create and improve the inbound call management experience you want for your company:

  • Call Tracking
  • IVR
  • Music On Hold
  • Contacts
  • Virtual PBX
  • Lead Tracking
  • Support Tracking
  • And More...

Zero Maintenance

  • Managing MCube is simple. There’s no complicated coding or technical knowledge required.
  • MCube’s intuitive interface makes even the most complex task simple with drop-down menus, quick links, customized searches, customized entitlements.
  • MCube allows you to have multiple administrators, group level controls, field level controls, helping you keep your data as protected as you want.

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